Return & Refund Policy

At AskOfferz, we value customer satisfaction and aim to provide a smooth and transparent shopping experience. Please read our return and refund policy carefully.

🔄 Returns

  • We accept returns within 7 days of delivery.

  • The product must be unused, unopened, and in its original packaging.

  • Returns are accepted only for damaged, defective, or incorrect items.

❌ Returns are not accepted for:

  • Change of mind

  • Incorrect size or color selection by the customer

  • Products damaged due to misuse

📦 How to Request a Return

To initiate a return, contact us at:
📧 support@askofferz.com

Please include:

  • Order Number

  • Registered Email Address

  • Clear photos or video of the issue

Our team will review your request and respond within 24–48 hours.

💸 Refunds

  • Once your return request is approved, refunds are processed within 5–10 business days.

  • Refunds will be issued to the original payment method.

  • Shipping charges (if applicable) are non-refundable.

🔁 Replacements

  • If you receive a damaged or defective product, we may offer a replacement at no extra cost.

  • Replacement delivery time may vary based on product availability.

⚠️ Important Notes

  • Cash on Delivery (COD) orders are refunded via bank transfer or store credit.

  • AskOfferz is not responsible for delays caused by courier partners or customs.

📩 Need Help?

For any return or refund-related questions, contact our support team:
📧 support@askofferz.com

Thank you for shopping with AskOfferz.
We’re here to make your experience safe, fair, and hassle-free.