Return & Refund Policy
At AskOfferz, we value customer satisfaction and aim to provide a smooth and transparent shopping experience. Please read our return and refund policy carefully.
π Returns
We accept returns within 7 days of delivery.
The product must be unused, unopened, and in its original packaging.
Returns are accepted only for damaged, defective, or incorrect items.
β Returns are not accepted for:
Change of mind
Incorrect size or color selection by the customer
Products damaged due to misuse
π¦ How to Request a Return
To initiate a return, contact us at:
π§ support@askofferz.com
Please include:
Order Number
Registered Email Address
Clear photos or video of the issue
Our team will review your request and respond within 24β48 hours.
πΈ Refunds
Once your return request is approved, refunds are processed within 5β10 business days.
Refunds will be issued to the original payment method.
Shipping charges (if applicable) are non-refundable.
π Replacements
If you receive a damaged or defective product, we may offer a replacement at no extra cost.
Replacement delivery time may vary based on product availability.
β οΈ Important Notes
Cash on Delivery (COD) orders are refunded via bank transfer or store credit.
AskOfferz is not responsible for delays caused by courier partners or customs.
π© Need Help?
For any return or refund-related questions, contact our support team:
π§ support@askofferz.com
Thank you for shopping with AskOfferz.
Weβre here to make your experience safe, fair, and hassle-free.